In Part 2 of this two-part series, certified body language and communication expert Jeff Baird will share key strategies for building trust and rapport, with a focus on:
- Similarity and familiarity - Mirroring & The Like Switch. There is a formula for friendship and trust. This means we can authentically follow the formula if we want to forge stronger working relationships.
- The Dinner Mint Principle & Reciprocity - How do waiters and waitresses get more tips? And how does that help us with building trust?
- Conversation starters that draw people in, rather than make you forgettable. It's all about our brains' "happy chemicals".
*For anyone with a PMI certification, or other certification requiring PDUs, you can self-report .5 Leadership PDU for this webinar until 1/22/2023 under Digital Media/Webinar. Simply provide the requested details via each Talk’s URL (i.e. ‘Title,’ ‘Description,’ and URL), and put ‘Apex Systems’ as the provider.*
*For anyone with a certification from IIBA (International Institute of Business Analysis), you can claim/self-report 1 CDU under category 5 (self-directed learning) and “Other Education Providers”. NOTE: Your claim may be validated by IIBA at the time of recertification, so please keep a copy of the confirmation email you receive after you register for each live or on-demand webinar.*
Jeff is a certified body language trainer, goal hacker, hiring manager and the anti-boring corporate trainer. He's also worked in IT and business intelligence for nearly 20 years and is a Chris Hemsworth look-a-like. Just checking to see if you're still reading. Jeff's approach is science-backed, applicable, and fun. He'll help you take control of your non-verbal communication, 'read' others' body language and finally nail those stretch goals. He's ready to help you break through your career (or life) plateaus.