To better communicate with your managers, directors, executives, and consulting clients you need to determine the information they really want and how best to present it. Become a key advisor to your executives by gifting them with ideas, delivering bad news professionally, and being bold with recommendations. Engage executives by presenting a brief teaser to get their interest and make them want more. You should make clear recommendations and be prepared to answer questions; helping your executives to make good decisions. This session will provide useful tactics and examples for communicating the right information in the best way.
Barbara provides business analysis consulting and training helping companies increase success through better analysis. Barbara co-founded two successful business analysis training companies and worked in varied industries including manufacturing, financial services, and software development. She has written books, articles, blogs, and training material aimed at helping professionals enhance their skills including Seven Steps to Mastering Business Analysis First Edition. Barbara helped define the business analysis profession, volunteering for IIBA. She helped to develop the worldwide standard for analysis, the BABOK® Guide and currently volunteers with IIBA International as the Board Chair and with The Palmetto Chapter. Barbara holds the following credentials: CBAP®, IIBA®-AAC, PMI-PBA®, PMP®, PMI-ACP®.
IIBA Certification Holders:
For anyone with a certification from IIBA (International Institute of Business Analysis), you can claim/self-report 1 CDU under category 5 (self-directed learning) and “Other Education Providers”. NOTE: Your claim may be validated by IIBA at the time of recertification, so please keep a copy of the confirmation email you receive after you register for each live or on-demand webinar.
Individual/Group Reflection and Discussion Questions:
1.) What do YOUR key executive stakeholders truly want when it comes to communication and information?
2.) Which of Barb’s 10 tips did you learn the hard way? What adjustments have you had to make to deliver what they want?
3.) Which is still the hardest for you to follow?
4.) Which of Barb's 10 tips are you most excited to incorporate into your communication?
5.) Optional: What visuals do you use? Do you use colors?
6.) Optional (certain role/s only): Do you put together anything like the ‘Project Description Request’ template shared, which outlines the benefits, risks, costs and outstanding questions?