Driving Decisions with Data
In a time where digital capabilities are expanding exponentially, we understand the need for capturing user data and automating the processes that enable smarter decision-making. Apex’s State and Local Industry helps our client’s look toward the future through digital transformation, legacy modernization, data management, automation using artificial intelligence, machine learning, and robotic process automation. We support these strategic projects for our clients within Transportation, Health and Human Services, Public Safety, Administration and Finance, Criminal Justice, Public Works, and Retirement Systems.
THINK MOBILE FIRST
There is huge growth in demand for critical information affecting quality of life via IoT and social media for things like public parking, transportation, air quality, and local tourism.
IMPROVE CITIZEN EXPERIENCE
Citizen services must always be available via web and mobile apps, but must also be empowered with accessible chat bots and search functions for public and personal records management.
The inadequacy and high cost of legacy and mainframe technologies are forcing a move to cloud services that are more responsive and innovative in meeting the needs of its citizens.
ENSURE DATA PRIVACY
Fraud detection and cybersecurity are top of mind for transactional services supported by features like biometric authentication or secure transactions supported by technologies like blockchain.
EXPAND ECONOMIC PROGRESS
State/Local governments have doubled efforts to attract small business and fast-growing industry sectors, collecting data that can be a valuable source of intelligence for attracting industries.
As Executive Director of National Accounts, Eric is responsible for handling strategic oversight of business development and delivery efforts for state, local, and higher education clients across North America. He also provides direction and guidance to industry-focused account teams to ensure excellence for our clients.