Quick and Essential Delivery
Retail has always been centered on the customer, but personalized recommendations and new features like voice commerce and augmented reality try-ons are perpetuating online (especially mobile) sales growth. Keep up with evolving technology trends and include business development and best practice consultations, Agile project management solutions, and DevOps shifts to keep customers happy and adding to the cart.
Engage with Personalization
Consumers want tailored experiences that adjust in real-time to meet their shopping needs through product recommendations, custom search results, and contextualized content.
Make Shopping Interactive
Digital shoppers are bridging the gap between virtual and physical by experiencing products and services online through 3D video and augmented/virtual reality.
Prioritize Mobile Features
Architecture and design evolves to be responsive, performative, and flexible as the number and percentage of mobile ecommerce transactions grows larger every year.
Build Smarter Bots
As chatbots become an integral part of the online shopping experience, AI enhances their ability to function as customer service agents, search advisors, or personal shopping assistants.
Enable Voice Commerce
Voice-enabled commerce with advanced Natural Language Processing allows customers to complete hands-free transactions, reducing friction from the ecommerce experience.
As Vice President, Dustin is responsible for the oversight and saturation of key accounts within retail, hotel, hospitality, eCommerce, and technology industries. He works with our clients to develop delivery strategies that ensure both revenue and client satisfaction goals.