Customer-Focused Innovation

Retail has always revolved around the customer, and in today's digital age, technology is playing a crucial role in shaping the industry. Personalized recommendations, voice commerce, and augmented reality try-ons are just a few of the emerging features that are driving online, and particularly mobile, sales growth. Keep up with key technical trends with business development and best practice consultations, Agile project management solutions, and DevOps shifts to keep customers happy and adding to the cart.

Prioritize the customer experience with a technology partner who truly understands your business. Our team’s deep understanding of the industry and willingness to embrace technology enables our clients to deliver cutting-edge solutions that will keep your customers coming back for more.

Customer-Focused Innovation

Digital Innovation in the Retail Industry

Deliver new features and updates more quickly by integrating your retail development and operations teams. With Agile project management and DevOps integration, retailers can deliver new features and updates more quickly, improving the overall customer experience. Adopt and implement emerging technology and innovative solutions to streamline operations and adapt to changing customer needs more efficiently.

Digital Innovation in the Retail Industry
Through our Digital roadmap we will help you achieve your business objectives.

Prevent Ecommerce Attacks

Implement, maintain, and continually improve your security plan to prevent attacks. Ensure your critical web-based systems and networks are protected against the most advanced threats with cyber experts.

Engaging Customer Experience

Tailor the ecommerce experience with engaging UI/UX that adjusts in real-time to meet shopping needs through product recommendations, custom search results, and contextualized content. 

Automation Efficiency

Leverage ServiceNow to improve operational efficiencies by streamlining and automating routine work tasks, resulting in a more efficient and customer-oriented experience.

Omni-Channel Data Insight

Extract insights from your data to monitor the customer journey. Understand buying behavior and deliver a personalized multi-channel experience with data solutions.

AI-Driven Retail

Improve forecasting, manage inventory and supply chain challenges, and provide insights into trends across the marketplace with AI and ML optimizations.

View Our Work
Explore how we deliver digital transformation for our clients.
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Ecommerce Platform Modernization
Case StudyProduct and Application Development
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Customer Prioritization Workflow
Case StudyProduct and Application Development
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Digital Sales Support
Case StudyRetail
What our Clients Say
"We've had a positive working relationship with Apex for several years.  They always deliver quality candidates and keep consistent relationships with their contract employees.  It's obvious that they care about their people."
International Beauty and Skincare Company

Leadership

Kristin Cavaleri
Vice President, Retail and Hospitality Industry

As Vice President, Kristin is responsible for the oversight and saturation of key accounts within the retail, hotel, and hospitality industries. She partners closely with our clients in this space to ensure delivery of customized solutions that enable them to meet their strategic business goals.