CAPPS Financials Technical Support Specialist
Job#: 2026732
Job Description:
Primary responsibility is to provide daily, general guidance and troubleshooting support for CAPPS Financials to end-users and support staff via email, MS Teams chats/calls, and meetings. Will also serve as CAPPS Level 1 Support (submit tickets to CPA) and provide CAPPS expertise as needed for business process development, testing, & training.
CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
- 8 years of Extensive knowledge and experience required with the Comptrollers CAPPS Financials application, specifically proficiency with the four core modules: Accounts Payable, Asset Management, General Ledger/Commitment Control, and Purchasing.
- 8 years of proven working experience in providing help desk support. Has a basic understanding of ITSM practices along with working knowledge of help desk software, databases and remote control.
- 8 years of Experience and able to receive calls and inquiries, provide support in accordance with established processes and document incidents and remedies.
- 8 years of Experience Must be great communicators and be able to translate their technical knowledge into actionable direction.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.