User Access Management

Job#: 2029701

Job Description:

Position Title: UAM Analyst

Our client is investing in bright, agile, and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Identity and Access Management (IAM) User Access Management (UAM) Analyst who will be responsible for delivering administrative services and support across enterprise infrastructure and business line applications.

In this role, you will be responsible for the security of our systems and data, assisting with controlling and supporting these resources to ensure the right people have access to the right resources at the right times. You will also collaborate and coordinate with end users within all divisions and business lines, other technologists, and support staff to ensure service level agreements are met while keeping compliance and conformance to standards as top of mind. Finally, you will work to improve and track the maturity of the IAM UAM services by showcasing the customer experience, productivity, accuracy/quality, and resiliency.


We’re actively seeking a talented UAM Analyst to join our Identity and Access Management team in Lynchburg, Virginia.


How You’ll Help Move Us Forward

• Serve as a UAM Analyst for the IAM department.

• Grant and/or revoke user access to specific applications, systems, data, and infrastructure based on individual user roles, permissions, and requirements.

• Application of least privilege for the concept of zero trust principles by way of administration of giving individual users within our systems access to the tools they need at the right time and for the right purpose. This includes access to applications, data, and networks.

• Comply with and enforce security control policies and procedures as they relate to access to resources, applications, systems, data, and infrastructure in order to protect resources and sensitive information from cyber threats and to meet regulatory requirements.

• Define best practice and development for automation of user access management using tools and technologies to streamline granting and revoking access to resources.

• Monitor compliance with Enterprise Information and Security Policy and Access Management Standard by performing regular audits of user access management activities.

• Implement corrective actions to overcome any identified IT Security Access and Control Policy compliance errors and deficiencies.

• Regularly review and update user access management operational policies and procedures to ensure they comply with any changes in Enterprise Information and Security Policy and Access Management Standard.

• Partner with internal business and technical teams to ensure the user experience is top-notch while still fulfilling our IAM policies and standards.

• Assist with UAM program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues.

The Experience You Bring

• 1-5 years Information Security experience, with knowledge of directory services, ITSM, and IAM platforms (e.g. MS Active Directory, MS Entra ID, MS Office365, ServiceNow, CyberArk, SailPoint)

• Detailed knowledge and experience in general security practices, including Identity and Access Administration.

• Strong analytical, problem solving/troubleshooting, and data management skills.

• Ability to follow Standard Operating Procedures (SOP) in an agile environment.

• Experience with agile methodologies and corresponding agile-based tools.

• Proven ability to influence and build partnerships with business stakeholders, including at senior management levels, in multi-cultural environments.

• Ability to create meaningful metrics and documentation to provide insights to drive the UAM program forward.

• Ability to demonstrate continuous improvement.

• Understanding of ITIL Frameworks.


What Makes You Stand Out

• BA/BS in Information Systems, Computer Science, Data Management or related field

• CISSP, CISM, CISA or other relevant security certifications

• PowerShell scripting experience preferred









EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.