Watch Officer Mid-Camp Lejeune
Job#: 2031245
Job Description:
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.Position: Watch Officer
Clearance Requirement: Candidates must be US citizens able to obtain and/or maintain a Department of Defense Secret security clearance as a condition and continuation of employment
Location: Camp Lejeune, NC
Estimated Duration: The client approximates that this project may last up to 12 months. However, there is no guarantee of employment for any length of time.
Pay Rate Range: $30/hr
Project Description:
- Monitor Enterprise Network unclassified and classified networks email, voice, and official message traffic.
- Perform Tier 1 First Contact Resolution and after-hours
- Regional Service Desk (RSD) support to include routine checks of network, ongoing maintenance, and operational support status.
- Inform the Senior Watch Officer of any service degradations or outages.
- Troubleshoot, resolve, and/or escalate technical issues.
- Open and close tickets.
- Correlate events and incidents for management of Information Technology (IT) Services.
Requirements:
- Must work onsite in Camp Lejeune, NC
- An active DOD issued Secret Security Clearance
- CompTIA Security + Certification
- 3 years of customer services experience in an IT environment
- 2 years of IT ticketing system experience
- 1 year Router/Switch configuration experience
*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*
- Health
- Dental
- Vision
- Life Insurance; Short Term Disability
- Hospitalization Coverage
- Direct Deposit
- Weekly Pay Periods
- Training and Development Programs
- 401k
- Referral Program
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.