Seamless Support 

In today’s customer-focused and data-driven enterprises, support service centers and the data they provide are a crucial part of your organizations ecosystem.  Our cost-effective nearshore, remote and onsite solutions for Service Desk, Application Support, and Desk side support all focus on benchmark metrics, scalability and resource optimization while ensuring maximum value and adhering to operational policies.

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Seamless Support 


Customers and users demand service that supports a frictionless experience.  Delivering the right balance of customer satisfaction, quality, and efficiency is crucial to effective service management and increased value.


Our large-scale virtual bench of technical resources allows us to build customized support frameworks driven by metrics that ensure the right balance of CSAT, quality, and efficiency.


Gain transparency, effectiveness, and maximum flexibility from scalable teams and comprehensive service management to help you create more value and launch new products and services with confidence.

medical professional using tablet
Enhanced Performance Review Functionality
Case StudyEnterprise Platforms
Customer service reps
Enterprise Tier 1 and 2 Service Desk
Case StudySupport Service Centers
woman on phone
Multi Location Workforce Management
Case StudySupport Service Centers
What our clients say
"Apex provides top quality candidates and is always able to fill any position I need with sometimes only 24 hr notice.  I would have no hesitation referring them to anyone who needs immediate support."
Consumer Package Goods Company


Brian Lange 
Consulting Services Director 

Brian brings 12 years of experience building support service programs, from specialized teams to large scale call centers, for several Fortune 500 companies. Brian implements operational excellence and ITIL aligned processes to create efficient and robust support frameworks.