Coordinating and Routing
Job#: 2016595
Job Description:
Coordinating and Routing and Hardware Transfer (5) positions:This position is responsible for dispatching and routing technicians and work orders, which serves all Executive Branch agencies, several County Government offices, and about 32,000 endpoints. This role is vital for the efficient and timely delivery of IT support services. To succeed in this role, individuals need to have excellent customer service skills, proven follow through skills, and the ability to communicate effectively with users, technicians, and management. They also need to have the ability to follow processes and procedures, remain calm in stressful situations, and document each request accurately. Additionally, they need to be able to multitask and prioritize their workload.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.