Iphone Support

Job#: 2026496

Job Description:

Apex Systems is looking for a iPhone Support Specialist to join one of our clients in the St. Louis area.  
Onsite daily in St. Louis
12 month contract with potential to convert
Job Description
Under general supervision, responds to and supports all voice technical control hardware and software issues. Responsible for participating in voice infrastructure design and planning for assigned facility.
Daily Responsibilities
Will support the Cellular Admin team in smartphone (primarily iphone) support, GME resident assistance, and general duties as assigned.
Technical Skills:
Intermediate customer service experience – 1 year, intermediate iphone/smartphone experience – 1 year, basic MDM (Airwatch) experience – 1 year.
Personal Traits:
-Customer service focused
-Ability to work autonomously – self managing
-Highly organized
-Ambitious
-High Energy
-Excellent problem solving, analytical skills, and critical thinking
-Excellent ability to assess the situation or event, relate it to other similar events which have occurred previously to correct
-Technical aptitude –Excellent ability to learn, understand and then disseminate the information of a technical nature
-Highly self-motivated
-Skilled communicator – written and verbal
-Strong time management skills
-Excellent documentation traits
-Be able to make sound decisions for troubleshooting based on the data collected
Must Haves for this position:
iPhone experience, MDM (Airwatch) experience, Customer Service experience, Healthcare experience, and Large organization experience.
 

 

 

 

 

 

 

 

 

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.