Medical Scheduler
Job#: 2028921
Job Description:
Medical SchedulerLocation: San Diego, CA (Onsite in La Mesa)
Apex Systems is looking for a Medical Scheduler with 1-2 years of experience. If interested, please send your resume to [email protected].
Call volume: 100 calls/day
Monday-Friday: 8:30am-5pm
Training period is 4 weeks
6 month contract to start – possibility to extend.
Epic experience preferred!
Summary:
Under direct supervision, utilizes clinical appointment system; processes clinic providers schedules and monthly appointment calendars to maintain plan member accesses to clinicians; reviews, updates, and generates clinic appointment to improve clinic utilization, both on routine and urgent basis; assists with data entry of patient encounters; distributes computer printouts and reports daily.
Essential Responsibilities:
Operates computer and accurately enters clinical information. Enters and maintains provider master appointment schedules for clinical departments as assigned; revises related support documents as necessary; generates appointments for providers in accordance with standard procedures as established by clinic nursing department. Receives, reviews verifies, and completes clinical providers monthly calendars, daily schedules and requests for schedule modification; responds to both routine and urgent requests in an efficient, accurate and timely fashion. Assists clinical staff with scheduling of providers; provides one-to-one instruction to providers with proper scheduling techniques, document utilization and application of appointments. Performs detailed review of all outgoing appointment schedules; distributes to designated clinical departments in timely and appropriate manner.
Assists appointments/receptionists with data entry of patient encounter information as required. Advises Supervisor or designate of daily productivity, appointment system operational issues that are likely to affect clinic utilization and member access. Operates office equipment such as computers, fax machines, printers, and photocopies. Participates in service excellence training and demonstrates service excellence attributes.
Job Qualifications: High School Diploma or General Education Development (GED) required. Clerical functions together with actual hands-on experience in operation of regional appointment system experience.
Additional Requirements: Excellent customer service skills required. Effective verbal, written, interpersonal and problem solving skills. Demonstrated customer service skills, customer focus abilities and the ability to understand healthcare customer needs. Ability to work effectively with providers, patients, support staff and other personnel to coordinate radiology schedules, which requires a high degree of accuracy and attention to detail. Ability to initiate referral forms in conjunction with the business office.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.