User Experience Researcher

Job#: 2027840

Job Description:


Contract role until November with possible extension

Onsite in NYC



Job Description: • Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviors • Understand stakeholder research needs and identify the right research methodologies to address them • Fully execute research projects from initial kick off, to fielding/interviewing, to sharing findings as a primary researcher • Develop UX Research artifacts including proposals, moderators guides, and results summaries • Synthesize research findings elegantly and efficiently • Identify unmet research opportunities that can add value and efficiently execute them • Recruit and maintain lists of targeted research participants from internal and external sources • Serve as a source of user knowledge for the organization • 2+ years of experience conducting formal research • Masters Degree or higher in HCI, psychology, human factors, social science, or a related field, • Practical knowledge of qualitative and quantitative research techniques like contextual inquiry, usability testing, competitive benchmarking, interviews, focus groups, and surveys • An obsession with understanding how to make amazing experiences for human beings • Experience with UX Research tools like the OptimalSort, UserZoom,, or other tools • Experience with Qualtrics, SurveyMonkey, or other survey platforms • Willingness to challenge the status quo when it comes to addressing the needs of users • Enthusiasm in ambiguity and uncertainty • Comfort operating autonomously









EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.