ERP Legacy Support
SITUATION
Our client, a prominent health system in the Southeast, was implementing an enterprise-wide ERP replacement and transformation strategy. Their internal resources were struggling to support legacy ERP…
SITUATION
Our client, a prominent health system in the Southeast, was implementing an enterprise-wide ERP replacement and transformation strategy. Their internal resources were struggling to support legacy ERP…
SITUATION
Our client decided to move foreign-based Level 2 support services back onshore to the United States. Our client needed a partner to build an onshore operational model, and to deploy and manage a team to provide Level 2…
SITUATION
Our client was in the process of releasing two new gaming series titles and four major gaming releases within a timeline of nine months. They needed a way to stand up and scale their program quickly while…
SITUATION
Our client needed a partner to help them support day-to-day operations and sustainment of program networks for a large-scale global telecommunications contract. The primary initiative was to provide cleared telecommunications and…
SITUATION
Our client, a Fortune 50 Federal Integrator, engaged us to help relocate, build, manage and provide continuous improvement of a Tier 1 and 2 Enterprise Service Desk for the TSA. The service desk call volume was…