Shipping/Receiving Specialist

Job#: 2025516

Job Description:

Apex Systems is looking for a Shipping/Receiving Specialist to be based out of Robinson TWP near Pittsburgh, PA. This opportunity comes at an exciting time for the prospective candidate, as long-term growth potential is available.
Responsibilities

• Manage the shipment, receipt and return of all products, materials and supplies for both domestic and international orders.
• Collaborate and communicate with customers, third-party carriers and internal groups..
• Track and update the Production team with the status of incoming and outgoing shipments.
• Promptly process deliveries and stock receivables.
• Maintain an accurate  inventory log, product packaging materials and supplies. 
• Engage all third party carriers and customers with a positive, customer-first attitude.
• Ability to be cross-trained in other areas of the Production & Technical Services Department to provide support, when needed, including customer and/or tech support calls.
• Demonstrate exemplary customer service by placing phone calls to customers to coordinate shipping arrangements and collect equipment.
• Serve as a support lead for our sensor exchange program (SXP), packing and shipping sensors on a regular basis and working alongside customers to get old sensors returned.
• Serve as support lead for shipping customer orders.
• Ability to collaborate with other departments to verify the status of customer accounts, adjust point of contact changes and make updated shipping arrangements, as needed.

• A minimum one year skilled work experience in a similar industry
• High school diploma, GED, or equivalent
• Familiarity with UPS World Ship, DHL and Fedex programs
• Basic computer skills, including data entry
• Knowledge of Google Sheets and/or Microsoft Access (preferred)
• Comfortable working independently and in a team environment
• Customer service and/or tech support experience (preferred)

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.