A national-scale building supply company replaces an outdated enterprise system.
SITUATION
Our client was seeking a partner to replace their decades-old legacy logistics enterprise system due to disparate systems, overall expense, security risks, and lack of efficiency. They needed a partner with Infor’s Implementation Accelerator (IA) experience to resolve these problems. The client also elected to leverage IA as the foundational configuration for Infor’s CloudSuite Distribution Enterprise (CSDE) implementation. Apex Systems, a five-time Infor Partner of the Year, used our implementation and consulting skills to improve visibility and profitability across the client’s enterprise.
Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients’ visions. Since 2006, our ERP practice has offered customers rapid, reliable, predictable, and secure Infor CloudSuite implementations backed by an unwavering focus on customer success, including delivering projects on time and within budget. As an Infor Premier Implementation Partner, Apex is one of the most well-respected Infor Systems Integrators in the market. We go to market by providing a continuum of services and capabilities, from Program and Project Management to Enterprise Platforms and Systems. These offerings, along with post-go-live managed services, drive better results and bring more value to our clients. Our experience has led to long-term partnerships with leading food and beverage manufacturers and distribution companies in the U.S. and Europe.
The fact that we're using 72% [core processes] out of the box is a huge win for us.
- Client Project Lead
We assembled a team of 17 consultants to implement CSDE with the client’s preferred modules. We used a phased approach which included a hybrid of Agile and Waterfall. After aligning the plans to the client’s needs and defining team roles, our consultants built a series of iterative prototype configurations.
With the completion of the final prototype, they began full-scale testing, which simulated tending to the customers’ business with a fully implemented CloudSuite configuration. When they completed testing, our team trained end users on how to operate the new system and migrated data from the legacy system.
RESULTS
We replaced a decades old legacy system with Infor’s CloudSuite Distribution Enterprise (CSE) software hosted on AWS in a rolling go-live. Infor’s Factory Track and Warehouse Mobility software add-ons increased throughput and efficiency throughout client warehouses. The approach included information provided to Apex by our client resulting in acceptance of 284 (or 72%) core processes as out-of-the-box configuration, with 107 (or 26%) differentiator processes within the configuration requiring minimal configuration, and six (or 2%) unique processes requiring custom enhancements. This enabled the Apex team to control scope and cost. The acceptance of the IA at 72% also enabled the client to leverage less risky two-phase deployment.
